Frequently Asked Questions

Our AI analyzes patient reviews from multiple platforms (Google, Trustpilot, etc.), clinical data, and quality indicators. We evaluate four key areas: Communication, Affordability, Service Quality, and Recommendation likelihood. Each clinic receives scores in these categories, which are then combined into an overall rating.

Yes, ClinicScores is completely free for patients. We believe everyone should have access to unbiased healthcare information. Our platform is funded through analytics services we provide to healthcare providers who want to improve their services.

Absolutely not. We never accept payments from clinics for listings or rankings. Our scores are 100% data-driven and unbiased. This is a core principle of our platform - if we accepted payments, we could not call ourselves objective.

We continuously collect and analyze new review data. Scores are typically updated weekly to reflect the latest patient feedback. Major changes in a clinic's score will be reflected within 1-2 weeks of new reviews being published.

We use sophisticated algorithms to detect and filter fake or biased reviews. Our AI cross-references reviews across multiple platforms and identifies suspicious patterns. While no system is perfect, we continuously improve our fraud detection to ensure review authenticity.

Please contact us at info@clinicscores.com with details about the incorrect information. We take data accuracy seriously and will investigate and correct any verified errors promptly.

We automatically index clinics that have a significant online presence and patient reviews. If your clinic isn't listed yet, contact us at info@clinicscores.com and we'll review your submission. Listing is free and does not affect your ranking.

No, ClinicScores is an information platform, not a medical advice service. We provide data-driven insights to help you research clinics, but all medical decisions should be made in consultation with qualified healthcare professionals.